Contact Us

Hyperbius, Inc. is here to assist with customer service related concerns for your HyperChiller® product sold by Hyperbius, Inc. 


We (Hyperbius, Inc) were responsible for sales on:

  • prior to 9/24/18. 
  • Amazon sold by Hyperbius, Inc - up until December 2018.

If your product was received as a gift, an order number will still be required for assistance - as our only available remedy under our warranty terms is a refund to the original purchaser.

See warranty terms below: 

The HyperChiller® product is warranted to the original purchaser to be free from defects in material or workmanship for a period of ninety days from the date of original retail purchase.

This warranty does not cover damage due to improper installation, alteration, accident, or any other event beyond the control of the manufacturer. Defects or damage resulting from misuse, abuse, or negligence will void this warranty. This warranty does not cover scratching or damage that may result from normal usage.


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